Service is better...and we Care

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About Shining Knight: Our Business

Our ability to exceed our clients’ expectations is achieved by working closely together and aiming towards achieving a common goal.  With communication as the key tool, our 700 strong team work together as a team and achieve amazing results.

Our sustained service delivery has fuelled our growth across Australia and has enabled us to listen to our clients needs, becoming adaptive and responsive to an ever changing workplace.  Our business has evolved into providing a one stop facility service provider, specialising in cleaning, hygiene, testing and tagging, waste, security, garden and maintenance solutions.

We have also developed our own cloud based software solution that provides our clients with an on-line shop, offering over 1500 lines of products at wholesale prices. This amazing customisable web based platform allows our clients to peruse QA reports, perform dual audits in conjunction with Shining Knight client relationship managers, easy ordering of stock, view financial information and a 24 hour customer service centre whereby clients can log requests.

To continually improve and measure our success, Shining Knight entered the Australian Achiever Awards in 2005 for the first time. This resulted in Shining Knight being awarded as a “Highly Recommended” business partner with a 93% satisfaction survey rating by its clients in the Cleaning and Maintenance Services & Supplies Category. This score has been maintained for the last 9 years in a row, a truly magnificent reflection of our continual excellent customer service.

We are proud of this recognition of our ongoing commitment to providing the highest quality commercial cleaning and facility services to all our valued clients.

Contact Shining Knight today to discuss how we can meet the facility management and service requirements of your business.